The following terms and conditions apply to your access and the use of this Site. You agree to be bound by these terms and conditions without limitation or qualifications by accessing any page of this Site. You also agree to waive all claims and rights relating to the use of this Site against The Delicious Group ("delicious” or "we") and/or its group of companies (collectively "delicious group"), including all claims and rights for any direct, indirect, punitive or consequential damages howsoever arising from your use of this Site. If you do not accept these terms and conditions, please immediately discontinue your access to this Site.

DISCLAIMER

The material and/or information in this Site, including but not limited to the services, products, data, text, graphics, audio, video, links or other items, are provided by the delicious and/or its group of companies on an "as is" and "as available" basis. We do not make any express or implied warranties, representations or endorsements including but not limited to any warranties of title, non-infringement, merchantability, usefulness, operation, completeness, accuracy, satisfactory quality, reliability and fitness for a particular purpose arising from your use of this Site. We also disclaim such warranties, representations or endorsements sought to be imposed on us to the fullest extent permitted by law. We shall not be responsible for any damages suffered as a result of your use of the information in this Site and we are not liable for any indirect, punitive or consequential damages howsoever arise from your use of this Site or the information contained herein. We also do not warrant or represent that access to the whole or part(s) of this Site, the materials, information and/or functions contained herein will be provided uninterrupted or free from errors or that any identified defect will be corrected, or that there will be no delays, failures, errors or loss of transmitted information, that no viruses or other contaminating or destructive properties will be transmitted or that no damage will occur to your computer system. The information contained in this Site may include technical inaccuracies or typographical errors. We reserve the rights to make changes, corrections and /or improvements to the content of this Site without notice at our absolute discretion. Your continued use of this Site following the posting of changes means that you accept the changes.

Trademarks

All trademarks, service marks and logos displayed in this Site are the exclusive properties of delicious and/or their respective third party proprietors as identified in this Site and are protected by applicable Malaysian and international laws. These trademarks, service marks or logos shall not be reproduced, downloaded, copied, modified or otherwise used without our express prior written consent.

Copyright

This Site and its content, including but not limited to the information, designs and software are the exclusive properties of delicious and are protected by applicable Malaysian and international laws. Save and except for non-commercial individual use, no part or parts of this Site may be modified, copied, distributed, retransmitted, broadcast, displayed, performed, reproduced, published, licensed, transferred, sold or commercially dealt with in any manner without our express prior written consent.

Indemnity

You hereby irrevocably agree to indemnify and keep us indemnified against all liabilities, claims, losses and expenses, including any legal fees that may be incurred by us in connection with or arising from (1) your use or misuse of this Site and the services provided herein; or (2) your breach of these terms and conditions howsoever occasioned; or (3) any intellectual property right or proprietary right infringement claim made by a third party against us in connection with your use of this Site.

No Waiver

The failure by us to enforce at any time or for any period any one or more of these terms and conditions shall not be a waiver of them or of the right at any time subsequently to enforce all terms and conditions herein.

Governing Law

These terms and conditions shall be governed by and are to be construed in accordance with the laws of Malaysia.

PRIVACY POLICY

Generally, you can visit this Site without revealing any personal information about yourself. However, in order to provide you with the requested information or other services, you may need to provide us with your personal information. Your privacy and trust are important to us. This Privacy Policy ensures that your expectations and our practices are aligned and it serves to inform you of the collection, use, disclosure and protection of:

• the information obtained when you visit this Site
• the information obtained through our e-mail communications with you

This Privacy Policy does not apply to information we collect by other means or from other sources. Your use of this Site constitutes your acceptance of this Privacy Policy and the terms thereof and your consent to any action we take with respect to your personal information.

We reserve the right to change the terms of this Privacy Policy at any time by updating this version. You are encouraged to review this page from time to time. Your continued use of this Site following the posting of changes to the Privacy Policy constitutes an acceptance to those changes.

Information We Collect

We require you to provide certain information about yourself when you register with this Site to request for certain information and/or services. We also collect information when you respond to requests for feedback. The information we collect may include information from which you may be personally identified such as your name, contact details, occupation and/or credit card details. We may also collect personally identifiable information of a third party for example your travel companion(s) names and their contact details. Unless otherwise indicated, the information we request is optional. We will specify which information is mandatory at the appropriate data entry point. This Site only collects personally identifiable information with your knowledge and express consent. You are entitled not to submit your personally identifiable information or to decide what communications you want to receive from us. However, incomplete information may affect or prevent the processing of certain transactions. For example, not providing a name will prevent the processing of reservations. When you visit this Site, we may also collect the IP address of your computer. We may use technology to record other information that identifies your computer and tracks your behavior on the Site. We use IP addresses to analyse trends, administer the Site, track users' movements, gather broad demographic information for aggregate use and to better meet your needs and help make it easier for you to find information in the future.

How We Use Your Information

We use personally identifiable information collected from this Site for the following purposes:

• to provide you with the requested information and/or services such as making a reservation, fulfilling a request for information or completing a product order and purposes directly related thereto
• to communicate with you in relation to the products and services offered by us and the relevant advertising campaigns and/or promotional activities
• to perform market research to improve our products and services

We may use the information you provide us to send you e-mail, fax and other communications. All email newsletters and promotional offers will provide you with an opportunity to opt out of receiving future issues of the same.

Sharing and Disclosure of Your Information

The personally identifiable information, including personally identifiable information of a third party, provided by you will be used within the Delicious Group to offer a personalised experience to you and may also be disclosed in the following circumstances:

• to our bank for authorisation of transaction and for payment
• to third parties engaged to provide services under contractual requirements and to use it only to perform such services
• to any successor pursuant to an asset sale, merger, consolidation, restructuring, reorganisation, liquidation or other similar transaction involving the Delicious Group
• if we believe such disclosure is required by law, regulation or securities exchange requirement or for the protection of persons or property

Access to Personally Identifiable Information

Please be reminded to regularly review and update your personal identifiable information. You can review, update and/or correct your information by contacting our customer service officer and requesting an access form. Likewise enquiries and complaints may be lodged with us. Please note that in an effort to prevent the unauthorised disclosure of your personal identifiable information, you may be asked to provide proof of identity or other authentication materials together with the completed access request form.

Security

We use commercially reasonable steps to protect your personally identifiable information we collect from any loss, misuse, modification, unauthorised or accidental access or disclosure, alteration or destruction. However, due to the pace of development of internet technology and other factors beyond our control, we cannot guarantee that communications between you and our server will be free from unauthorised access by third parties.

Links to Other Web Sites

This Site contains content, services and other materials that link to other web sites not related to the Delicious Group. We are not responsible or liable for any content presented by or contained on any independent web site. We encourage you to refer to the privacy policy, if any, of those web sites.

This Personal Data Protection Notice (“Notice”) describes how The Delicious Group Sdn. Bhd. uses your Personal Data. For purposes of this Notice, “The Delicious Group” means The Delicious Group Sdn. Bhd. and its subsidiaries and associated companies who operate the Delicious cafés as well as the catering business. In the event of any conflict between the English and other language versions, the English version shall prevail. The Delicious Group shall have the right to modify, update or amend the terms of this Notice at any time by placing the updated Notice on The Delicious Group website: http://www.thedeliciousgroup.com/ (“Website”). By continuing to communicate with The Delicious Group or by continuing to use The Delicious Group’s services following the modifications, updates or amendments to this Notice shall signify your acceptance of such modifications, updates or amendments.

Collection of Personal Data

1. “Personal Data” means information about you, from which you are identifiable, including but not limited to your name, address, telephone numbers, email address, date of birth, company details, credit cards or payment details, information related to your reservation or your dining at any of The Delicious Group’s cafes, information relating to your purchase and receipt of products or services, information provided on any suggestion cards or customer surveys and/or any information about you that has been or may be collected, stored, used and processed by The Delicious Group from time to time.
2. The Delicious Group may also collect your Personal Data from a variety of sources, including when you make a reservation or dine at any of The Delicious Group’s cafes, when you make an order for catering, when you provide your business card or fill up a suggestion card, when you make an inquiry on the Website or when you interact and communicate with The Delicious Group at events. If you do not wish to have cookies placed on your computer while browsing the Website, please set your browsers to refuse cookies before using the Website, with the drawback that certain features of the Website may not function properly without the aid of cookies.
3. The provision of your Personal Data is mandatory when you make a reservation to dine at The Delicious Group’s cafes, when you make an order for catering and when you participate in contests and reward programs. If you do not provide The Delicious Group your Personal Data, The Delicious Group will not be able to process or record your reservation or order for catering, and will therefore result in you being unable to make a reservation to dine at The Delicious Group’s café which you wish to dine in or to make an order for catering from The Delicious Group. Further failure to provide your Personal Data will result in you not being eligible to participate in contests or redeem any rewards from the reward programs.
4. The provision of your Personal Data voluntary when you submit your reviews, suggestions, comments or opinions in any suggestion or comment cards, when you complete a customer survey or when using the Website.

Purposes of Processing

5. The Delicious Group may use and process your Personal Data for the purposes relating to the business and activities of The Delicious Group which shall include, without limitation:-

   1. to process your reservation to dine at any of The Delicious Group’s cafes or your order for catering;
   2. to communicate with you regarding your reservation or order for catering;
   3. to provide you the goods and services you have requested;
   4. for purposes of billing and payments relating to your dining at The Delicious Group’s cafes, your order for catering and for any goods and services you have purchased or requested;
   5. to respond to questions, comments and feedback from you;
   6. to provide you with a better and more personalised level of service and to personalise content and offers which may be of interest to you;
   7. to process your application/registration when you participate in any contests, reward programs or events;
   8. for The Delicious Group’s internal administrative purposes including auditing, accounting, data analysis, and to improve our services;
   9. for The Delicious Group to comply with regulatory requirements and obligations under law and you agree and consent to The Delicious Group using and processing your Personal Data in the manner as identified in this Notice. Marketing and promotional purposes

Marketing and promotional purposes

6. The Delicious Group may use and process your Personal Data for the purposes relating to the business and activities of The Delicious Group which shall include, without limitation:-
7. If you do not consent to The Delicious Group processing your Personal Data for the purposes listed in Section 6 please notify The Delicious Group using the contact details stated in Section 10 below.

Disclosure to Third Parties

8. Your Personal Data may be transferred, accessed or disclosed to third parties for the purposes outlined in Section 3 above. Further, The Delicious Group may engage other companies, service providers or individuals to perform functions on The Delicious Group’ behalf, and consequently may provide access or disclose to your Personal Data to such service providers or third parties. The third parties referred to in this Section 8 include (without limitation):-

   1. information technology service providers;
   2. professional advisors and external auditors; and
   3. law enforcement, regulatory and governmental authorities in order to comply with statutory and government requirements.
9. If you do not consent to The Delicious Group processing your Personal Data for the purposes listed in Section 6 please notify The Delicious Group using the contact details stated in Section 10 below.

Access & Correction Requests and Inquiries

10. Subject to any exceptions under applicable laws, you may request for access to and/or request correction of your Personal Data, request to limit the processing of your Personal Data in relation to Section 6 above and/or make any inquiries regarding your Personal Data by contacting:-

    Marketing Department
    THE DELICIOUS GROUP SDN BHD
    A-1- 04, 1 st Floor, Tower A
    St Mary Residence
    No. 1, Jalan Tengah
    Off Jalan Sultan Ismail
    50250 Kuala Lumpur
    Phone: 603-2856 7066
    Email: marketing@delicious.com.my
11. In respect of your right to access and/or correct your Personal Data, The Delicious Group has the right to refuse the your requests to access and/or make any correction to your Personal Data for the reasons permitted under law, such as where the expense of providing access to you is disproportionate to the risks to your or another person’s privacy.

Links to Third-Party Websites

12. The Website may contain links to third parties' websites. Please note that we are not responsible for the collection, use, maintenance, sharing, or disclosure of data and information by such third parties. If you provide information directly to such sites, the privacy policy and terms of service on those sites are applicable and The Delicious Group are not responsible for the information processing practices or privacy policies of such sites.

Personal Information from Minors

13. The Delicious Group do not knowingly collect Personal Data from individuals under 18 years of age. As a parent or legal guardian, please do not to allow the minor under your care to submit Personal Data to The Delicious Group. In the event that such Personal Data to us, you hereby consent to the processing of the minor’s Personal Data and personally accept and agree to be bound by this Notice and take responsibility for his or her actions.